Our products are sourced from trusted, high-quality suppliers around the world, including the USA, Europe, China, and Iran. We take pride in working with reputable partners who share our commitment to excellence and reliability. Each supplier is carefully selected to ensure the highest standards of craftsmanship, innovation, and ethical practices.

We are an online store based and established in Canada since 2022. While we do not have a physical showroom or retail location, we proudly serve many retailers across Canada through our wholesale program. Our online platform offers detailed, high-quality images of our products, complete with exact measurements and material descriptions, to ensure a seamless shopping experience.

To further assist our customers, we can also provide additional images or videos of products prior to shipment. What sets us apart from other suppliers is our strong commitment to communication. We prioritize building lasting relationships by providing all the necessary information and resources to ensure our customers receive the best service and confidence in their purchases.

Yes, we offer installment and financing options on all of our products. During checkout, customers can apply for financing, and they will be assessed before receiving a confirmation of approval. Once approved, the payment will be automatically deducted from their account based on the selected items.

For our handmade Herzic carpets, the payment structure is slightly different. The payment is deducted per square meter of the carpet as production progresses. We provide customers with images and proof of production at each stage. To process the installment, customers are required to enter their credit card information, and payments will be automatically deducted via their chosen payment method.

We aim to offer flexible and transparent payment options to make it easier for our customers to purchase the items they love.

While our primary shipping focus is on North America, including Canada and the United States, we have expanded our reach over the past year to offer international shipping worldwide, with a particular emphasis on Europe and the UK. Customers from most locations across the globe are welcome to place orders with us.

Currently, we do not ship to the Middle East, but we are actively working to expand our shipping options in the future. Shipping times and costs vary depending on the destination, but we are pleased to offer free shipping within Canada on all orders.

Since most of our products are one-of-a-kind and often handmade, production begins only after we receive and secure your order. The timeline for production typically ranges from 20 to 40 days, depending on the specifics of your order. Once production is complete, delivery and handling usually take an additional 20 to 40 days, depending on your location and the shipping method.

Please note that these timeframes are estimates and can vary based on order complexity, availability, and shipping destination. We are committed to keeping you informed throughout the process and ensuring that your order reaches you as quickly and safely as possible.

Yes, Hyggeh offers tailored discount plans for designers, retailers, and businesses placing bulk orders. We appreciate your interest in incorporating Hyggeh into your projects and spaces.

To access our trade discount, please email us at info@hyggeh.com with a list of the items you're interested in. Our team will provide you with a unique discount code for use on your order. This code is part of our commitment to supporting industry professionals with exclusive pricing and a seamless shopping experience.